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Thread: Penalty / compensation when hotels do not credit (the right amount of) points
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Old Sep 28, 2022 | 12:55 pm
  #36  
vanabb
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Join Date: Apr 2016
Location: Singapore
Programs: ex-SPG Platinum, Marriott LTP, *G United
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So I received the 1000 pts and an apology from the hotel. And this is fine. Still, I guess the $100 guarantee isn't really a guarantee. The T&Cs do not state that hotels can retro-fill in with points after the fact, or offer points instead.

What form would the $100 take, I wonder? Gift card, CC credit? Or nothing, as no one ever gets this? Still curious.
Last edited by vanabb; Sep 29, 2022 at 8:03 am Reason: content
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