Originally Posted by
Pickles
Sorry if this is not the most au courant thread to put this in here, but it is relevant to my situation (which I assume tens of thousands of people find themselves in right about now). I have a flight out of MCO on Thursday that B6 has cancelled because of Ian, and I want the refund to come in the original form of payment, not to Travel Bank. But when I go to the website, the only option I can see is a refund to Travel Bank once I proceed to the refund.
What's the method to get my ticket refunded to the original form of payment, and not Travel Bank? Do I just initiate a chargeback? I really don't want to call anybody or deal with something that should be a straightforward process for all involved. Thanks.
For that you'll have to call; you could also try the chat or Twitter (if they still do that), but regardless an actual person will have to process this.
-J.