In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,856
I called yesterday at 5 PM and was quoted 1 hour 30 to 1 hour 45. AA finally called back after 2 hours and 36 minutes. I of course missed the calls.
Trying again now and the quote is 1 hour 7 minutes and 1 hour and 22 minutes.
Sure wish I could apply SWUs on the app...