FlyerTalk Forums - View Single Post - How does AA have such pleasant employees?
Old Sep 26, 2022 | 2:09 pm
  #16  
Antarius
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Originally Posted by USFlyerUS
I 100% agree. When I travel for vacations, I often do so with at least three friends. On the same itineraries using the same clubs interacting with the same staff and eating the same food, some are complaining about this or that while others couldn't be happier.
But this would be true on any airline, right? If you flew DL, some would be fine, others complaining.

I think the fact that people reply to the same situation differently is a side topic to the one posed by the OP. Per the OP, the same person would have better experiences on AA than elsewhere.
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