Hi everyone. I'm hoping you can assist with what is turning out to be a total FF ticket debacle. We're flying JFK-MLE next year with four FF tickets, two in J, two in economy. The goal was to have the two adults in J and the children in economy. Qatar told me I have to split the adults up because otherwise it would be shown as unaccompanied minors. So I booked one adult and one child in J and the other adult and child in economy. I was told we could switch on the plane. When I called today to book children's meals, I was informed that would not be allowed to switch and so currently my husband and 11 year old are in business and I'm in economy.

I called the help desk today and they said they can't do anything about it even though I was just following instructions. Does anyone have any ideas or perhaps has faced a similar situation? I'm shocked they won't assist and don't know what to do.

Many thanks in advance.