Originally Posted by
smartytravel
I completely disagree. Let's switch the roles, and assume the passenger used the same tone and words towards an FA.
I guarantee an offended FA would inform the ground, the feds would be waiting at arrival, and the OP would have been jailed/tried/imprisoned.
The FA is question may be a potential danger and should never be allowed in customer service roles.
The FA was just saying (in a less than elegant way) that they FAs were too busy at that moment getting the basic service done to be slinging drinks. That in no way makes the FA a danger to humanity. Let's not get histrionic about it.
All I'm saying is "read the room".