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Old Sep 25, 2022 | 8:55 pm
  #56  
nexusCFX
All eyes on you!
5 Years on Site
 
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 35K|BA Silver|Marriott Plat|HH Diamond|Hyatt Globalist|ALL Plat
Posts: 2,813
Hey folks. I am in contact with this property for an upcoming stay. Got some interesting info. The Tea House happy hour for Diamond members is gone. They now have a Diamond "Experience credit". Attaching that info here.
¥10,000 Experience Credits per room, per night (from the second night, add ¥5,000 Experience Credits per night)
・Experience Credit is valid during your stay, between check-in and check-out.
・Privileges may not be transferred to a third party or exchanged for cash, nor may they be used for a future stay.
・Please be informed that the accommodation fee is not eligible for Experience Credit.
・For any inquiries, please contact our staff anytime.
The explanation of how much credit you get is not written very clearly in the text above which is from the PDF they sent me. Here's how the agent described it via email:
You get Experience Credit 10,000JPY for the first night and 5,000JPY per each nights after second night.

I have confirmed with the hotel that it's 10K for first night, 5K for each subsequent night, and that it carries over and so for example on a 4 night stay you just get 25,000 JPY to play with. In their words:
You are correct about the amount of experience credit added to your account.
Please consider the experience credit as cumulative since it is valid for the duration of your stay from check-in to check-out.
Here is what it can be used on:
ROKU Spa:
● SPA Treatment
● Wellness Activity
● Fitness Rental Wear

Concierge Activities:
● Kintsugi Workshop
● ROKU Traditional Papermaking Workshop
● Omuro 88-Stop Pilgrimage Led by a Buddhist Priest
※Concierge prepares a variety of activities besides the above.
※Reservations are required for each activity. Please ask concierge in advance.

Restaurant TENJIN:
● Chef’s Table
● All-Day Dining
● The Bar

Guest Room:
● In-room Dining
● Mini-bar

Other services:
● Limousine Taxi
● Courier Shipping Fee
● Flowers / Balloons

● Valet Service
● Bicycle Rental
● Baby Sitting Service

● Hotel Souvenir
● Copy / FAX Service
● Domestic・International Call

※Reservations are required depending on the services. Please ask staff for more the details.

Last edited by nexusCFX; Sep 25, 2022 at 10:55 pm
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