Crowne Plaza Berlin City Centre

What is your Priority Club status? Diamond Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay? Yes

Which room did you book and which upgrade did you receive? Booked standard king room, upgraded to 6th Floor premium king room that included breakfast

How are the rooms? Small but actually larger than I expected. A little dated.

How is the exec. lounge? N/A

What was good and what was bad?

Good:
Great location for my needs. Very friendly and helpful staff. Room upgrade included breakfast, so as welcome amenity I was given both points and a drink coupon. Breakfast buffet included an omelet station. One consistent complaint I hear about this property is that the rooms are small. Based on that I expected a much smaller room, since some hotel rooms in Europe are tiny. Housekeeping is done daily. Room facing the courtyard was quiet.
Bad:
Pillows were far too soft, and just a comforter (no top sheet) made the room uncomfortably warm for sleeping. No USB ports and no power outlets near the bed.

Value for $ or Priority Club Points? Would you return? I used points. With the 4th night free, my rate was pretty reasonable. I would return for the location, although I would also like to try the nearby IC.