FlyerTalk Forums - View Single Post - Would you expect some type of compensation if you couldn't check into your room?
Old Sep 23, 2022, 8:22 am
  #7  
EAJuggalo
 
Join Date: Sep 2017
Location: OSH
Programs: SWRR, HH, SM, TSA Pre
Posts: 757
Night auditor was running the overnight audit when you got there. Still they are supposed to be paying attention to what is going on in the lobby during that time. Be happy you got the first night refunded by Hilton, if you didn't have status you probably wouldn't have gotten that. Learn the lesson, check in on the app before midnight and call the hotel to verify you are still coming so they don't sell your room and mark you as a no show. Honestly somewhat surprised they honored the rest of the reservation since you no-showed the first night.
EAJuggalo is offline