Originally Posted by
mcsb11
Stayed here recently. Color me not impressed. 1 or 2 of the staff I met were friendly. Most took an approach of you're annoying me by asking me a question. Simple things like where do I check in, were met with a sigh. Mind you, this is by the person who's sole responsibility is to open the door and greet people.
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If you're looking for a luxury experience, look elsewhere.
I've stayed at the SLS three times and this is another property on my list that was truly remarkable during the SPG days and that now reflects the recent comments. What really got me last time (December 2021) was that even though it was the same menu and same prices, they wouldn't let me use the Plat Breakfast during 'brunch" hours on the weekend.