Originally Posted by
findark
Honestly if UA could magically fix its soft product it could be a world-class carrier. The Polaris seat is excellent and even manages that in a fairly dense format, helping support UA flying vastly bigger J cabins than its competition, which is great for pax.
Indeed. Ask *anyone* boarding a 763 how old the plane is, and they'll never guess it's a 30 year old plane. The wide body fleet plan is excellent - just need to wrap up the Polaris installs and they'll truly be great.
... I'll argue what you say is true right down to the CRJ-550. What a great little regional plane that turned out to be.
The A3xx narrowbodies and 737MAX's have very good F domestic seats, and if they ever get the 737 retrofit moving, we'll have uniformity there, too.
Truly, right on the cusp of a great hard product.