We have threads about BKK and LHR, and a third one that pops up quite often is SIN. So here we go, dedicated thread for all things SIN.

Quick Q&A:

When do the AY check-in desks open?

Officially, 3 hours before the flight. There is also something called "early check-in" where they open one desk earlier. However, this depends on availability of staff. They cannot tell in advance whether early check-in is available on a particular day or not, nor can one call to ask.

Is Jewel early check-in available for AY pax?

Yes, from 12 pm to 6:30 pm. (4/24)

Can I access airside before check-in opens?

No. You need a printed BP. OLCI will not work ex-SIN.

I am already airside but I don’t have a BP. Can I access the lounge?

QF has been known to let you in with a ticket and (digital) AY+ card showing your status.

I am already airside and need a BP.

Go to the transfer desk.

Which lounge at SIN is the best?

The QR Premium lounge allows access to AY J customers. It does not matter whether you have a J Light ticket. It is probably the best lounge. (Access with award tickets is okay, access with upgraded tickets is okay. Never mind the "revenue" wording on the OW website. Award tickets are revenue tickets in this context.) Open from 3:45 pm to 1:30 am (4/24).

The QF F lounge allows access to AY Plat and OWE customers regardless of travel class.

QF J and BA lounges allow access to AY Plat and Gold as well as OWE and OWS.

Will my upgrade clear?

Probably not. SIN might just be the most difficult route for upgrades. There is lots of J demand. We’ve had Plats (and Lumos?) whose upgrades have not cleared. On this route, if you need to sit in J, you will most likely need to pay for a J ticket.