FlyerTalk Forums - View Single Post - JW Marriott Marquis Miami, FL [Master Thread]
Old Sep 19, 2022 | 11:50 am
  #110  
ElevatorEnthusiast
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Whew, nothing since 2017! Well, I was able to catch a rate here that was lower than Beaux Arts, so I moved my reservation down to the "lower floors." I have some thoughts, so let's dive in to my pros, cons, notes, and photos.

Pros:
  • The agent on arrival said before I asked that they were checking for suites and offered me either a Junior Suite with 2 double beds or a full Bay Suite with 1 king bed but an accessible bathroom - I took the Bay Suite
  • Was able to get a suite at 1:30 PM on a Sunday upon arrival
  • The Bay Suites are large (1.5 baths, door-separated rooms) and located in the corner with lots of windows and a design that is reminiscent of a cheesy executive boardroom (kind of fun)
  • Views were nice - though, you basically only see a sliver of water by Brickell Key due to the imposing and ugly-right-now Aston Martin tower that is still under construction
  • I loved the large executive desk in a nook off of the living room
  • Living room couch was ugly but quite plush and comfortable
  • Bed was comfortable - covers of good thickness, plush pillows, and a mattress topper (though the topper was a bit lumpy)
  • Internet TV OS
  • Pretty bathroom that looks good (yet gaudy)
  • Real Jacuzzi bathtub
  • Shower pressure was pretty good (more on shower in the Cons section)
  • No issue with 4 PM late checkout
  • Evening lounge attendant offered me a free glass of prosecco, and the chocolate petit four was pretty good
  • Breakfast wasn't bad - definitely lounge fare (powdered eggs, etc), but passable, and service was very nice and thorough and friendly
  • Very comfortable and clean robe
  • Engineering came up quickly to fix a toilet that wouldn't stop flushing
Cons:
  • Rooms are definitely due for a refresh - no cleanliness issues, but the styling looks a bit stodgy (though, I kind of liked it)
  • Accessible shower was poorly-designed - you had to use the wand as the attached head would shoot out water towards the toilet even at its most inward angle and with the curtain closed
  • There was a wireless headset phone in the bedroom that wouldn't stop beeping at odd times - since it was battery-operated, it couldn't be turned off (I hid it in a living room drawer, which was fine)
  • Bathroom mirror TV was inoperable
Notes:
  • The property has an odd lounge system where snacks and evening service takes place in a lounge on the 36th floor, and breakfast (only for lounge guests) is served in a lounge-like buffet in a restaurant space with real table settings on the 2nd floor (not an issue, but interesting)
  • Apparently, Shaq had a hand in building this hotel, which probably explains why it has a full basketball court
  • The phone screen addressed me as "X5-[my name]" - funny to see these status codes in action
Overall, I would return, but I might prioritize Beaux Arts in my decisions due to the design. JWMM is probably better, though, for upgrade chances as it is much larger (floors 21-36, 41 vs. 37-39).

Photos:






















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