Originally Posted by Seawinder

I wonder if there is some sort of problem at the MH end. I’m waiting for two lots of points and miles to be credited from early August. One on an MH booking and the other on a Qantas booking. I also had my claims rejected as per the screenshot above but I’ve been told this is an automated rejection and that the manual claims that I subsequently filed through the contact centre will succeed. I’m yet to be convinced but I have my fingers crossed. Patience seems to be the name of the game - as is ever the case at present!