Originally Posted by
Sandeep1
I wonder how much revenue they're costing themselves by pissing off existing and potential customers who say "screw this, I'll bite the bullet and fly AA." The only reason I still use them is I have miles to dispose of.
Sadly, most people will put up with it (or book elsewhere like Priceline) when they are cheaper. The vast majority of JetBlue's passengers are primarily price sensitive.
-J.