FlyerTalk Forums - View Single Post - LOT Polish- Beware of their Flexible options, Deceptive Practices
Old Sep 18, 2022 | 11:53 am
  #15  
JD3313
20 Nights
1M
50 Countries Visited
All eyes on you!
 
Join Date: Apr 2021
Location: Warsaw
Programs: M&M Senator, IHG Platinum Elite Ambassador
Posts: 99
Originally Posted by SPavman
I recently changed my email so I had to start a new account and it will not let me post the actual screenshot of the ticket purchase, but if you go and try and book a ticket on LOT airlines you will see that there are no footnotes or asterisk by their claims on their packages, only exactly what I quoted… if there was I clearly would’ve looked up the referenced note.. That is clearly deceptive… In the US is a claims made there have to be an asterisk or a note on the same page.. A customer should not have to look through dozens of pages of fine print terms in order to validate the original claim advertised..
Rebooking itself is free of charge but you always (on every single airline in the world) have to pay the fare difference when rebooking. As to the "dozens of pages of fine print terms" - on the LOT website when you select the tickets and before you click continue you actually have the option of looking at the fare conditions (which are like one page long and clearly state what are the rebooking conditions).
JD3313 is offline