Originally Posted by
chazman189
Sadly don’t have the choice, and it was all booked a while ago so option is to cancel and go with another airline ($$$ and probably out of corporate policy), or lump it
Plus, given the monopoly that BA and Heathrow have, there isn’t much choice.
agreed! And a monopoly is not just about which airline flies the route. In most cases it’s just two and given the stranglehold BA have on loyalty in the U.K. it’s very difficult to obtain or maintain status if only flying within Europe on the alternative on any given route.
Originally Posted by
Blenheim
Well, I do have the choice as I pay for all my travel. I have flown about 16 flights this year with BA and I feel differently to you. My experience has been much better than you describe and I choose to continue to pay to fly with BA. Not perfect but no other airline is either.😎
you are indeed fortunate! I have more than a dozen flights with BA ShortHaul this year and not one has been on time! 3 have led to compensation, one to Avios compensation as the onboard and ground experience was so bad! A further two had delays of more than the actual flying and the last one a week ago had a baggage wait time at LHR of more than the flying time. Operationally BA is a shambles.
Originally Posted by
HIDDY
Where do you fly from/to?
Any domestic route is full monopoly and the fares increasingly reflect this. Same with Helsinki and routes where the competition is another IAG carrier. IB for example or AA transatlantic or JAL! Theses revenue sharing agreements are simply harmful to competition.
Originally Posted by
JD1905
Sorry - But there is no monopoly here. There are plenty of other carriers you could choose to fly with, but you chose BA?
In answer to your question - Why does everyone put up with poor service? It’s because people like you continue to pay for it, and until you stop - nothing will change.
there is domestic monopoly and too many revenue sharing routes. In any event monopolies are not just about the flights on a specific route, as I said above, the stranglehold on loyalty helps drive a wider reduction in choice for consumers.
The drop off charge on top of the £40 of airport fees is outrageous.
There will be no strengthening of consumer rights under this government, indeed only the opposite. So little chance that airport operators will be forced to up their game.