Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,174
I’m astounded. I too have flown Long Haul as recently as last week. Both were on absolutely full A380s to DFW where is the mighty AA with scads of flights to LHR. The flights were on time which I was not expecting. The catering is a disgrace In J. The service was wonderful. I had the seat beside or opposite. I slept like a log.
You have a choice. I prefer the Britishness of the absolutely professional and warm staff. Clearly others do as well. About Heathrow I have no fault with what you say. It is a national disgrace. BA is like Marmite. You love it or loathe it. After the nonsense Iberia put me through yesterday at Barajas and the rubbish that is CDG organisation I realise that one can genuinely think that the grass is greener elsewhere.
If you don’t think BA is up to par; go and fly some other carrier. I would.