Originally Posted by
GundamWing01
yes. its clear from DPs and my own experience, the B6 app and website are total jank and dysfunctional. complete joke. these guys need help. its been this way for too long.
Agreed.
It's horrible, at least that's been my experience. I've encountered where trying to book flights and can't really pay for them because of the website issues. I've had times where the app just doesn't work right and I can't change or cancel flights, unless I log onto the website and with a certain browser, like some iteration of Google Chrome. It's better now but I had just avoided B6 unless I had no other option.
With my experience this year, if there were dubious awards for the worst website experience and crappiest IT dept, it'd have to be B6 & F9. Maybe BA would be a runner-up or receive an honorable mention.