FlyerTalk Forums - View Single Post - Same day flight change and downgrade - lounge access?
Thread: Same day flight change and downgrade - lounge access?
View Single Post
Old Sep 17, 2022 | 9:30 am
  #4  
PZE
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: May 2012
Location: London & Penzance (UK)
Programs: BA Bronze, KrisFlyer Silver
Posts: 383
Contrasting approaches. BA Twitter team “no, you only get the benefits of your rebooked ticket. Sorry about the delay [ignoring downgrade].” Me: “refund?” BATT: “Here’s a link to our delay compensation page that doesn’t say anything about downgrades”.

Lounge desk. “Come on in, we’re really sorry about the downgrade, there are lots of short notice cancellations today”.

So a reasonable outcome all in all, but the Twitter team seem to go to quite some effort to avoid helping.
PZE is offline  
Reply