FlyerTalk Forums - View Single Post - LOT Polish- Beware of their Flexible options, Deceptive Practices
Old Sep 16, 2022 | 3:03 pm
  #10  
cfischer
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Originally Posted by milleruszk
I booked two LOT tickets from Newark to Warsaw on 2/5/2022 for a flight that would leave on 8/25/2022. These tickets cost approximately $1800.00. On 6/10 we cancelled because of the US covid policy requiring a Covid test before entrance into the USA. I requested a voucher for a future flight but was told that I could only get a voucher if the flight was cancelled. I received a credit on my credit card for $200.00. Called LOT complaining about the small amount of refund and was told there was nothing they could do. I knew that I would take a hit for cancelling but I thought I would receive a lot more for cancelling. $200.00 on a bill of $1800.00? Hardly seems fair considering I cancelled over 10 weeks before the flight.
ok, so you canceled a non-refundable ticket for no reason whatsoever and you are expecting a credit? Under what rule or reasonable expectation would you have expected this?
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