Originally Posted by Points Scrounger
How often do y'all feel those should be cleared away? There was one near my room at RNO Hilton/Casino when I checked in around 6PM. It was there when I went down to breakfast (a/k/a coupon for coffee & muffin) the next morning around 9 or so.
I felt that surely some employee must have been aware of it: "Not my job" syndrome is a major turnoff. I recall starting a customer service position and being advised that was the fastest way to a dismissal.
Your thoughts?
That always bothers me, too. I see it in Hiltons, *Woods, and Hyatts, so it's all over.
BTW, the Reno Hilton is currently owned by Caesar's Entertainment, and on the block to be sold as an underperforming property. Make the connection: low revenues, probably staff cutbacks and low morale = trays in hallway.
I do have to say that I usually get a nice upgrade on a cheap rate there. I keep going back because it's the only property in Reno from the three programs I work (HHonors, SPG, Hyatt)