FlyerTalk Forums - View Single Post - Be careful with Dollar/Hertz. Got charged for empty gas tank when it was full.
Old Sep 15, 2022, 11:26 pm
  #8  
Oakshadow
 
Join Date: Jul 2010
Location: BUR
Programs: AA, DL Platinum, AS, AF/KL, UA, VS, HA, Hilton Gold, Marriott Gold, Hertz Presidents Circle
Posts: 1,788
The photo included the odometer. The second photo I sent them was a screenshot of the metadata, but the first photo still had the metadata embedded as it was the raw with no edits or cropping. I also saved the gas receipt from the one filling I did in case they requested that.

Interestingly the Dollar receipt said that I returned the car with with 160 more miles than what the odometer showed in my photo at the return. Also the return time on the receipt is two minutes BEFORE my photo was taken. I didn't get out of the drivers seat before I took the photo - snapping the photo is the first thing I do when I put it into park before shutting the engine off - and the return agent certainly didn't stick his head in my window and in between my face and the dashboard.
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