Originally Posted by
Mr. BoH
Maybe I am a dunce, but I don't see an option on AS website or app to remove my FF program. The site has nothing clickable and the app says "Update your mileage program during check-in or by seeing an Alaska Airlines agent at the airport" - not so useful if I am trying to book a premium seat before they are gone! Or get on the upgrade list for that matter.
I'm having a similar problem with Alaska. I got OW Ruby (AA Gold) then made an Alaska reservation a couple of days later. I could not use any of my benefits such as exit row seats. After a couple of calls and a week later I convinced an Alaska agent to remove my FFN and reenter it. That helped and all seemed fine. Well a couple of weeks went by and I was the recipient of a schedule change. After selecting new flights I was back to not being able to select seats in the elite section. I did a chat session and was told that this is a known bug that they thought they had fixed. So they gave me the seat I wanted and then since my flight isn't until December to wait for the problem to be fixed.
I'm only going 3 hours in each direction so I'm ok with my seats. Hopefully the baggage allowance will work by then. I tried using the finnair website to manage my reservation but it could not be found.
Sigh...