Originally Posted by
ftrichard
If you read my post just a few above yours you will see that what happened to me in this exact scenario a couple of months ago (same hotel, two different durations and reservation numbers, check out same day) was the neither stay posted anything. This was easily fixable by escalating the longer missing stay to customer services.
I did read your post and noticed that it was "easily fixable" which I'm glad it worked out. But would that be the read of how these would be treated all the time? That is, you'd get stay credit for the longer stay and points credit for both bookings? I would think so given that the program does spell out that you can get credit for up to 3 rooms but hadn't run into the situation where a call would be needed. I guess, your case can be construed as proof that IT got spooked
