Originally Posted by
fastflyer
More learned AA/ B6 data points:
TL;DR highlights:
o Codeshare flights, when AA is not both the ticketing (and also the operating carrier), are not available for advanced upgrades of any stripe (e500s, BXP1s, even SWUs), only Day of Departure and At Airport.
o Get all boarding cards printed or screenshotted through a working link from the ticketing carrier. Keep these handy.
o Know your entitlements (fees, seating, etc.) and be ready to gently remind the codeshare carrier that your status "conveys"
o Use the local lingo. AA elites are instead "Mosaic with JetBlue's codeshare partner" -- that seemed to work
o If you want an "e500" upgrade, give yourself a long layover so you can get on the AA list before final processing
I bought two, one-way tickets from MVY to MIA for the Labor Day return to Florida. This was the final set of flights in a long series during our summer travels. These were purchased online, and it is important for some of the travel story to understand that the issuing carrier was JetBlue. The operating carriers were JetBlue (MVY-JFK) and AA (JFK-MIA).
Almost immediately, I noted a fairly complete itinerary on my AA phone app, but nothing on my JetBlue app. I was able to choose exit row seats on the AA flights, free of charge as it recognized my status. I had used our AAdvantage numbers for frequent flyer credit, which I assumed was the reason why the seatmap showed on AA and not on B6. Right up until the flights, no seats appeared on the JetBlue app, and it took several tries to get JetBlue to check-in online through their e-mailed link. It did work in the end, after at least three attempts, choosing different variables each time.
At T-100 hours, I checked the AA app to see if upgrades had cleared for JFK-MIA, but I got instead a feeling that I wasn't on the upgrade list. Phoned the EXP desk, and after speaking with several agents, I learned that codeshare flights, when AA is not both the ticketing (and of course also the operating carrier), are not available for advanced upgrades. Only day-of-departure R class at the airport. Not even C class BXP1s are allowed. This was problem #1
At this point, I used the AA EXP "pass through" phone connection to JetBlue to confirm we had seat assignments (because still nada on the JetBlue app). The agent confirmed we had decent coach seats, although not "Even More Space" seats (the agent was unaware we were entitled to those, but apparently they are available online at T-24). We were ticketed in Blue class on B6 and G class on AA. I never could check-in online via the AA app -- and even after I got the JetBlue link to work, the AA app still didn't show us as checked in. That could be problematic in certain cases.
The JetBlue e-mailed check-in link, as mentioned above, did finally work. It took several tries. I was also able to choose Even More Space seats at T-24 during check-in (we are AA elites, which showed on the B6 boarding cards as AAELTE. This notation is important to see. If it doesn't show, phone JetBlue for remediation. The JetBlue check-in process also provided PDF boarding cards for our AA flights, with our pre-selected AA exit row seats. Make sure you print or screenshot all boarding cards at this point in time. More about this later.
Next was the actual Day of Departure visit to the tiny Martha's Vineyard (MVY) airport. The AA counter is seasonal there, so we were dealing only with B6 at this point. The flight had a one-hour delay, which did not endanger our 3-hour connection in JFK (or at least not yet). The B6 ticket agent checked us in, but could not print our AA boarding cards (fortunately I had them screenshotted). She also asked for payment of $105 for our three checked bags. After looking at the B6 boarding cards she had just printed, and noting the AAELTE remark, I reminded that checked baggage fees for two bags per elite pax were waived. We went around on this for a while, until she made a phone call and "agreed" to waive the checked baggage fees. Bags were checked through to Miami, and the baggage status showed on the AA app immediately (but still not the AA boarding cards lol).
The B6 gate agent did preboard "AA elites" with their own elites (Mosaics), before general boarding began. Onboard, the flight attendant did not know our status, but when she asked for payment for a beer, I mentioned that I was AA EXP, which was met with a frown. I then said, I am Mosaic on AA -- that got a smile and a free drink. When I asked her if there was an airside link to Terminal 8 (which I had some vague memory about from something I read, probably here), the F/A said No, you must exit the terminal and take the JFK SkyTrain. When we landed we had a long taxi, and I asked the arrival gate agent the same question. She corrected this information -- there is an airside bus to AA terminal 8 near JetBlue (JFK terminal 5) gate 26 -- a huge timesaver.
By this time, we were down to one hour, and the airside bus saved our bacon. But the bus entry dragons twice demanded to see the AA boarding cards before we would be admitted to the bus -- this was important, because nowhere along the way had we any access to an AA kiosk or agent to print them. Thankfully I had screenshotted those initial boarding docs upon JetBlue link check-in. The bus was quick, and at this point (we had still not seen an AAgent to get on the day-of-departure upgrade list), we made a quick walk to the Admirals Club. The AAngel there immediately put us on the list at T-45, where we were #1 and #2, and we got the two open J seats in the nick of time, as T-40 is now the final processing of the upgrade waitlist. One other note, no one could print a ticket receipt, including the JetBlue airport ticket agent nor the Admirals Club AAngel, and I didn't tarry as we had a flight to catch and I wanted the GAs to know we were present at the gate and at the top of the upgrade list.
The AA flight was uneventful -- the AA app did show our bags transferred correctly, and they arrived in Miami in fine shape. The service in domestic F remains a cold meal, but I was glad to have attentive F/As who served the cabin throughout the 3 hour flight home.