Originally Posted by
Cerberus
Hi guys,
I bought this beast a few years back (
https://ca.tumi.com/p/extended-trip-...g-01171521041/). Pretty sure I paid about $1k CDN for it, so its certainly gone up in price. It's been a fantastic but big piece of luggage that I really only use for longer business trips overseas but I have used it a few times domestically when traveling with my wife for her dresses and such.
It feels like lately that the wheels are doing something weird. When it's loaded and rolling, It takes effort on my wrist to keep it straight and moving forward. Otherwise, it wants to pull/spin to one side or the other. I've checked the wheels, cleaned them well, etc. Everything seems to be fine. It's not unbalanced to my knowledge when loaded either.
Anything else I can check or do before I bite the bullet and take it into Tumi? If I do take it in, should I take it into my local Tumi store directly or try to do it over the net?
Thanks!
Is the shaft that attaches the wheel to the suitcase bent? If you check your luggage often, with how they get tossed around I wouldn’t be surprised if the wheel smacked against something and caused the shaft to slightly bend. Would make sense why the bag is difficult to pull and wants to pull toward one direction.
The entire wheel assembly probably needs to be replaced and although I’ve never had to do it, I imagine if you can order the part, the repair should be relatively easy.