Originally Posted by
lsquare
I'm assuming I can cancel a flight online that was booked through a TA and get an FFC with 100% of its value? Then go through the same process that you had described?
Thank you.
Sorry, I didn't realize that you were using a TA. That really complicates things considerably, because the special FFC for residual value isn't usually written into the fare rules. A travel agent may not be able to do any of this; they'll have to follow the fare rules.
UA may be willing to take over an agency ticket; there may be a $50 fee.