Originally Posted by
enviroian
Did they check and see if it's available? EF is useless with this info and not obtainable.
They did check and said that it was not available.
Originally Posted by
JJeffrey
The upgrade space is the same as award space, so even if EF isn't working you can just search aa.com and see if award space is available on the BA segment(s).
That's what I thought and I was able to see the flight available on aa.com using miles in J. But the agent said they couldn't see confirmable space.
Likely a HUACA situation or some sort of technical glitch. Will post an update if I hear differently.