FlyerTalk Forums - View Single Post - UA Gate agent asked us to state our names after scanning BP - Not expecting us?
Old Sep 13, 2022 | 10:53 am
  #19  
dmurphynj
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Originally Posted by RNE
Agreed. No better explanation... so far.
I've had something similar when the boarding pass reader was acting wonky ... it was taking 20-30 seconds (+/-) to log each scan so she was asking names to check if the computer display had caught up yet -- basically, was the screen display in "real time" or was it delayed?

Sometimes, it really is that simple.

Had exactly this about a month ago in IAH -- the terminal construction seemed to really be messing with some of the gate connectivity. Felt awful for the staff - they had their hands full and then some in a terminal that looked more like a bare-walls prison than even a bus depot.
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