I was a passenger on Sunday’s QR836 DOH - BKK. QA staff were awful… had little
empathy or awareness that some
passengers had been in the terminal 17 hours with no assistance. The most we were offered was a capped food voucher and blanket. At a push, a select few managed to gain access to the Silver lounge for circa 2 hours (but this took some real perseverance with a crowd of angry passengers to the duty manager). Can anyone advise best/quickest method to claim compensation with QA? Their website states flights >3500km with +4 hour delay are entitled to 600 EUR, however this is from a EU airport to a non EU airport - how does this apply here?