Originally Posted by
Gnopps
I've been thinking if the EU passenger rights apply here or not.
- First: JL non-EU to EU country does not have to abide to the EU261, but I didn't buy that connection - I bought AY non-EU to EU where the EU261 does apply.
- Second: If EU261 applies, then it is the operating carrier's responsibility to fix the issue. But JL again (per first criteria above) isn't bound by EU261. And AY/BA don't want to help me.
So my options now:
1. Accept the 13h wait and early morning departure
2. Call again, and again, and again but likely same outcome
3. Buy my own ticket OSA-TYO and claim the cost from the airline later on. Problem is that if I miss the currently ticketed flight OSA-TYO then likely my TYO-HEL reservation will be cancelled.
Just read a ruling in another case (about Finnair) that double compensation is due if the airline cancels you and rebooks you to a flight that gets delayed. Using the same logic on my case I would say that means EU261 does
not apply to my new flights on JL, since the first obligation was solved and JL has no obligation as those flights should be considered separate.
We''ll just do the 13h-layover and explore the area - it is too much hassle to get both AY and BA to agree to rebook to the same flight when none of them are willing to fix this issue.