Originally Posted by
Gardyloo
A contact of mine is trying to book a DONE3 ex-Oslo and tried to get AA's RTW desk to help put the trip together. Sadly (but consistently with what I've read here) they had great difficulty in making the agent at the RTW desk understand why they wanted to start in Norway when their home is in Chicagoland. Then a period of 40 minutes of hold ensued, then the line went dead. Sound familiar?
I had booked ex-OSL DONEx twice via AA RTW desk. They did not ask me that question. But if they did, I'd answer, "Well I am in Europe and want to book something to get me home". But quietly, I'd say, "None of your business"!
Seriously, my second ex-OSL DONEx did get me home after I completed the first RTW, by flying OSL-xDOH-LAX (on DONEx ticket), then separate ticket LAX-SFO on AA award.
Originally Posted by
Gardyloo
Anyway, on a hunch, I just phoned Alaska Airlines' 800 number and asked a representative if there's anybody at AS who knows anything about the RTW or CPAC products, and she immediately said that their international/partners desk has been trained up and is capable of making bookings on the phone. I didn't pursue it right away, but if it's true, what great news! If anybody is in the process of putting a trip together, and has the courage to see if AS can do the booking, please leave a note on this thread. Thanks.
Good to know. I can't seem to find the phone # for International/Partners Desk!