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Old Sep 12, 2022 | 4:00 pm
  #112  
pmadden
 
Join Date: Feb 2020
Location: New York, NY
Programs: Delta Platinum, Hilton Diamond, Hertz PC, Marriott Gold
Posts: 54
Quick update regarding my experience with Delta VIP Select last week.

Overall, it was a spectacular experience and something I'm actively considering including in future trip plans.

Here's a semi-detailed summary of my experience using their outbound service from JFK.

Several hours prior to the flight, I received a phone call from the assigned representative indicating they had not been given the driver's name/phone from the car service we were using, and was asked to simply text the representative with an ETA once en-route to JFK. Upon arrival at Terminal 2, the very friendly rep was waiting for us curbside in a bright green safety vest. We were led inside the terminal to the front of the bag check line, where bag tags were pre-printed for us. From there, we were led towards the front (but not quite the very front) of the TSA pre-check line and we cleared security. While waiting to go through security, I asked if it would be possible to head to the T4 SkyClub while we waited for our flight, since I'm not fond of the small-ish and older lounge they have in T2. Turns out, that was the plan all along, which I was really glad to hear!

We were brought down to the tarmac, seated in the back seat of the Porsche, and shuttled 3-4 minutes across to T4 where we were then led through some service hallways until we emerged literally at the front doors of the SkyClub. We bypassed the sizable line of folks waiting to enter, and were led to a cozy corner of the lounge that had been specifically reserved for us. A lounge staff member came over and asked if we'd like anything to drink, and we ordered some cocktails which were then brought right to our seats. We spent about 30 minutes relaxing in the lounge before our rep came back to retrieve us, and we were once again shuttled over to T2 via Porsche. We parked right next to our plane, walked right up the jet bridge steps, took our seats, and the door closed behind us moments later.

Overall, it was an exceptionally seamless and truly relaxing experience. One member of the group, who tends to be a particularly anxious traveler, even remarked about how peaceful the entire experience was from curb to plane. For the price they charge, this really is a worthwhile experience. I only hope that it remains a semi-secret - I could only wonder what would happen if the social media influencer crowd was to find out about this and the subsequent restrictions Delta would implement in response.

I would agree with others who said that the arrival or connection services are likely better values, but nonetheless the departure service was wonderful.
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