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Old Sep 12, 2022 | 9:32 am
  #1  
dflanagin
 
Join Date: Apr 2015
Location: BOS-LIS-MIA
Programs: DL
Posts: 62
Angry Wrongly denied EU261 claim?

Let me preface by saying this is not my first rodeo!

Here's the situation: I was booked on a flight between PMO and MXP, a total distance of under 900km as the crow flies. The flight departed 2:45 late and landed 2:40 late.

Under EU261 Article 6(a)(1), it states that flights under 1500km are entitled to 250EUR compensation. EasyJet has denied the, saying the flight delay was "under 3 hours." This is not the law. In fact, I argue this is misinforming the customer of the law, a violation under EU261/2004 Article 14.

Now, the question: am I correct?

If so, what next? easyJet will just deny the claim until I file with the proper aviation authority, correct? In my case, its ENAC in Italy (it was a domestic flight).

Here's my breakdown:

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