Originally Posted by
vantage03
Swiss is being a pain in the butt… but also it’s Amex’s job here to call the Swiss trade desk and work it out with them… Amex needs to put their gloves on to fight this for you, it’s actually one of the advantages of booking with Amex over directly booking with the airline.
Exactly, Amex have huge power & they need to exercise it in this case, LX are being totally unreasonable