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Thread: UA cancels “duplicate” reservation -- due to another passenger with same name / info
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Old Sep 11, 2022 | 3:46 pm
  #30  
danielonn
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Originally Posted by IAH-OIL-TRASH
Flying (or was flying) YVR-SFO-HNL in F next Friday. Apparently some bozo has my same name and DOB on the SFO- HNL leg and is traveling w/ a “Victoria” and is actually connecting in HNL to another island - not sure where couple is originating.

UA cancelled my reservation yesterday and agent I spoke to figured out what the issue was and put me back on my original flights - my original seat on a full 319 a/c, but I lost my 4L seat on a 777HD and now (or was) stuck in the middle.

Got a second cancellation notice a couple of hours ago and had to send a email to United. No cell service and messaging not working from here. Will try again in Ketchikan tomorrow.

I’m afraid I’ll lose my F seat to SF and move deeper into the middle seats of the HNL flight.

Agent said they (she and supervisor) put notes in reservation, but I guess they didn’t get read
United has to fix this or pay to have you fly in First Class on another * A carrier or refund you the cost of First Class plus fare difference on Hawaiian or Alaska F!
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