FlyerTalk Forums - View Single Post - UA cancels “duplicate” reservation -- due to another passenger with same name / info
Old Sep 10, 2022 | 9:24 pm
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TerryK
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Originally Posted by bmwe92fan
I get those too when I've got two potential business trips -- but I've assumed it is because they can see the account that booked it -- which is easy to do -- thus my doubt that UA itself could be doing this -- maybe they've hired a new "security" partner that doesn't get todays world?
My second PNR was booked without logging into UA MP and had no FFP number. All UA knew was name/DoB/gender. UA system must have matched them using those. There were even no overlapping flight.
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