Thanks for this unelevated version!!! The new system is extremely frustrating.
I have a question for you though. I have been wanting to do a 'multicarrier award ticket' redemption, 4 segments in total. Each individual segment is showing as 'available' in the elevated + unelevated search engine. But when I contacted the call centre to book, they say that all the flights I have requested are not available for redemption.
The reason why I wanted to use the call centre to book is to save on the miles. The multicarrier award cost 165k miles, vs booking each flight per segment will cost more than that.
I have request the agent to repeatedly check and they said their amadeus system is real time.
Is this a normal experience? Or this is just a crappy bug that CX hasnt fixed?