Originally Posted by
livious
I don't think the extra receipts will make a difference as we also had additional costs. We had to submit a separate claim for our children (different booking) without any additional receipts and they are still waiting to hear back. I can only believe it was luck of the draw and perhaps a faster CS agent in India. As with all CS handled in India, YMMV when it comes to time and service.
So it sounds like an absolutely random order when they will be replying our claims.