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Old Jun 29, 2000 | 5:35 pm
  #11  
sosafan
All eyes on you!
25 Years on Site
 
Join Date: Apr 2000
Location: Chicago Illinois
Programs: 1MM UA
Posts: 1,753
After I had the problem that I mentioned in the previous post, I did a little experiment. After I checked in and had my boarding pass from the front counter, I approached United employees at the gate desks or service desks. All tickets were not full-fare coach tickets, but the boarding pass said "Class-Y". I asked, "This says Class-Y; is this a Y class ticket?" I got three yes, three no. The explanations were not particularly inconsistent, but 1.) there was some confusion among the employees, and 2.) there was a clear semantic problem with the designation.
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