Originally Posted by
js1993
First time dealing with an AY flight change. If I want to depart on the original date or a later date, should that be an easy request, or does the fact it's an award ticket perhaps severely limit my options? Thanks.
I don't have a solid answer for you save to say I'm dealing with the same issue (except have been shifted to a day later which severely impacts the ability to get to the event the flight has been booked for.
In the other thread recently someone has cited by talking to AY call centre they've been able to get the change they need, if armed with detail around the flights you wish to change to *however* this was for an AY award seat, not a partner one.
(My situation is a QF award seat on an AY flight).
Live chat hasn't been very fruitful so I am going to call to see if I can get someone kinder / willing to try to help. I can see in my QF ticket that QF have "requested" the flights I want, there is revenue availability (J9 C9 D9 R9), just the elusive U bucket hasn't been re-added!