Originally Posted by
AlwaysFlyStar
Not sure if you are a long-term UK resident, but if you are planning to stay longer, this is pretty standard for UK companies. When I lived there, I remember a lot of companies refused to even list a non-premium contact option.
So I recommend this website. Saved me hundreds if not thousands of pounds over the years.
https://www.saynoto0870.com
Since 2014, it has been illegal for businesses in the UK to use phone numbers that are charged at more than the "basic rate" for customer service, in relation to an existing contract with the business. Expensive numbers can be used only for new sales.
So that website was very helpful in the past, but now it's only likely to be useful in niche situations.