Originally Posted by BobFF68

I also suggest to be ready before departure with a print or a screenshot about latest entry regulation as can happen that any check in agent in a bad mood may invent their own rules or referring to not updated ones. It just happened to a colleague from Germany supposed to visit us for business meetings departing from DUS with TK 10 days ago to CGK, he was denied at check in due he missed to download the Peduli Lindungi app and to upload the Covid certificates even we all know how is difficult to upload foreign certificates on the app and it is not even required anymore, he installed the app but now way to upload the certificate so he missed the flight. In him I would probably have called a supervisor but then not sure about what happened in detail, other colleagues from Italy and Spain ever traveled in the past months without issues so it is probably an unfortunate case, but better being prepared.