FlyerTalk Forums - View Single Post - FAQ : Marriott's "breakfast offering" explained, by brand and by Bonvoy elite level
Old Sep 6, 2022, 8:52 pm
  #1048  
lovefly88
 
Join Date: Jan 2016
Posts: 613
Originally Posted by Horace
Back on May 5, 2022, the official webpage for the AC Hotel Cape Town Waterfront showed "Free Grab n go Breakfast" and "Free Coffee/Tea." You can still see it on the Internet Archive:

https://web.archive.org/web/20220505...ront/overview/

Today, the official webpage still has "Free Coffee/Tea," but not "Free Grab n go Breakfast."

You could print or screen-capture the archived list of amenities, being it, and ask for it to be honored. It would be a legitimate request because it was clearly offered at the time of your time booking.

Marriott Bonvoy breakfast benefits for Platinum Elite and above are primarily based on brand. Westin and Protea have daily breakfast for Member +1 as a welcome gift choice for Platinum Elite and above. The AC Hotels brand does not.

In the published elite benefits for AC Hotels, one of the welcome gift choices for Platinum Elite and above is daily USD$10 F&B credit for Member +1, to be used daily (because it does not accrue across multiple days). It's the same as for Courtyard and Moxy.

Anyone making reservations now should only expect the published benefit -- and should be delighted if the hotel provides something better.
1st picture is screenshot of Westin which was similar to AC breakfast offering but if could get free breakfast for 20k Vs 40k why not.




2nd picture is currently on AC which is notably changed from when my booking was made on 4/17/22 (before the hotel even reopened)




Marriottlurker could this be looked into please if the AC hotel will honor free breakfast as it was offered when I booked the hotel? Thank you in advance.
Marriott Bonvoy Lurker

Last edited by lovefly88; Sep 8, 2022 at 8:24 pm
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