Originally Posted by
ezak
True. The only time I had to prompt them to do so was when I had an AA boarding pass, and the agent wouldn't even scan it in the beginning. I wish they had some kind of automated machine and only let agents deal with machine-denied cases.
I have only seen this at Finnair's Helsinki lounges (amongst OW carriers). I know BA tried it sometime in LHR during 2020/21 but they removed it again but then again that doesn't surprise me with IAG's IT track record anyway! Either way I agree, automated barriers would certainly make it a lot more seamless.
Anyway, regarding your data point, did the agent ultimately relent and scan the boarding pass? If and when they did, did AS' systems admit you (assuming you're non AS/AA OWS/OWE)?
