FlyerTalk Forums - View Single Post - No Food For You, even if you are GS
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Old Sep 5, 2022 | 1:54 pm
  #8  
zombietooth
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Join Date: Oct 2009
Programs: UA LT 1K/DL Plat/Hilton LT ♦/Hyatt Carbonado/Wyndham ♦/Marriott PE .
Posts: 5,710
Another complete and utter CS failure by UA. Whether it was just a FA with a bad attitude or they genuinely screwed-up and didn't load enough meals, the situation was extremely poorly handled. I hope OP complains and calls-out the abysmal treatment of one of their best customers.

Note that the T+Cs clearly state that you can even change your mind and get something else once onboard, implying that there are plenty of meals loaded:


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