FlyerTalk Forums - View Single Post - AA Tight Connection (25 minutes) at AUS and unable to change (updated: changed)
Old Sep 5, 2022 | 11:50 am
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wecnews727
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Join Date: Feb 2011
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AA Tight Connection (25 minutes) at AUS and unable to change (updated: changed)

got an email overnight, flight schedule change.

with new times, my wife and kids connection time is now a whopping 25 minutes.

No rebooking options or anything. Just this is your new flight times.

I call them, certainly 25 minutes is not enough time to get from one plane to another. They usually stop boarding 15 mins before a flight leaves.

My wife and two littles dragging stuff, impossible not going to happen.

AA says sorry, if you WANT to change that's $982 in difference in fare.

I'm like really? but you changed the schedule to shrink the connection time by more than half.

Sorry that's a "valid connection time" they tell me.

Well what isn't? If you think 25 mins is Ok when is it not OK? 15 mins? 10?

I keep saying I'm going to be done with these people and go back to Delta, but living in their hub makes it so annoying.
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