FlyerTalk Forums - View Single Post - General discussion of UA's inflight service (Domestic / Int’l, all cabins) {Archive}
Old Sep 5, 2022, 11:19 am
  #1504  
physioprof
 
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,098
Originally Posted by Repooc17
The issue is most FAs only do the bare minimum, so they can get back to their phones or chats. I am not one to use the call button with any frequency, but often times FAs are barely visible throughout the flight. "What do you want", "here is your food", are you done yet" is their demeanor even if they don't say it aloud. Not asking to be Asian carrier FA levels here, but even taking some pride in their work would go a long way.
I'm obviously not attempting to deny your experience of United FA service, but just to add another data point: my experience has been that the vast majority of United FAs I have encountered in decades of flying and continuing through this past year do want to provide good service and don't do only the bare minimum.
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