Originally Posted by
calmasahinducow
I booked a United flight via the portal and used my $300 credit. The flight was cancelled and the fare was refunded about a month ago, but I've seen nothing from C1 suggesting it was actually refunded. Is there anyway to see if the travel credit was "reloaded" or should I see a statement credit?
I think what will happen is that the credit may stay with capital one portal and you need to talk to them to use it - you may need their booking ID (different from United PNR)
Luckily the credit does not get clawed back in the card statement